Q:Are you factory?
A:Yes, We are factory, all machine is made by our self and we can provide customize service according to your requirement.
Q: Can I visit your factory? Check it before buy?
A:Always have ready standard machines to test, please plan your visit and test before buy it
Q:How to buy your machine?
A:Please send me inquiry to our email, when we reach a agreement, we will sign a contract to confirm our order.
Q:How to pay our machine?
A:30% TT as deposit，70% balance before shipment by T/T
Q:What about your warranty?
A:Our warranty is 1 year, all machine part can be replaced for free within 1year if broken(not including man made).Life-long tech support
Q:What about lead time?
A:5-10 working days for standard machines,but 20-45 working days for non-standard machines.
Q:Are we still need to install the machine after we got?
A:We will adjust the machine before we deliver to you, also we will send you video and manual to teach you how to use the machine.
Q:Is it difficult to install the machine?
A:1.for standard small machines, the machines will be packed with no take apart, it comes to you to be a complete machine---you just need to connect power and compressed air to machine, the begin to operate the machine
2. for large size machines, we will take the machine apart, on condition that we do our best to keep the machine easy to assembly--you will get install videos, and install instructions from us, it will be an ABC thing to install machines at your side.
Q:Could you make die/mould for me, if buy machine from your factory?
A:we design and make die/mould up to product sample or drawings.We charge the mould price at factory cost price.