support hotline:+86-186-8219-5565 | Company email:sales@m-qo.com
Our Services
Pre-sales service
1) Inquiry and consulting support
2) Samples testing support
3) View our factory
After-sales service
1) Training how to install the machine and use the machine .1-2days machine training free in our factory.
2) Engineers available to service machine overseas.
3) Our warranty is 1 year, all machine part can be replaced for free within 1year if broken(expect for man made).
Packaging & Delivery
Packaging Details: Pallet with plywood
Delivery Detail:Within 7-35 working days after received the deposit
Q:Are you factory?
A:Yes, We are factory, all machine is made by our self and we can provide customize service according to your requirement.
Q:Where is your factory? Can I visit your factory?
A:Our factory is located on SHENZHEN city GuangDong Province. We are warmly welcome you to visit our factory, we can pick you up when you come to ShenZhen bus or train station or airport
Q:How to buy your machine?
A:Please send me inquiry to our email, when we reach a agreement, we will sign a contract to confirm our order.
Q:How to pay our machine?
A:After signing the contract, please pay the 30% TT as deposit to our company bank account, After we received the deposit, we started to arrange production, and please pay the balance 70% before shipment by TT
Q:What about your warranty?
A:Our warranty is 1 year, all machine part can be replaced for free within 1year if broken(not including man made).
Q:How long we will get the machine?
A:We and our clients usually choose the delivery by sea, so once you place the order, we will arrange the delivery within 30 days, and about 7-35days(depend the destination port) you will get the machine.
Q:Are we still need to install the machine after we got?
A:We will adjust the machine before we deliver to you, also we will send you video and manual to teach you how to use the machine.